Our Policies
PRIVACY & SAFETY
At Petal Apothecary, we are committed to protecting your privacy and ensuring the safety of your personal information. We take the utmost care in how we use, store, and protect your data. Our privacy policy is designed to build trust and assure you that your information is secure with us.
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SHIPPING POLICY
Every order is packed by hand, with care, and sent on its way as quickly as we can manage. We ship across Canada, typically within 1-2 business days of your order. Once it leaves us, tracking will follow by email.
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RETURN & EXCHANGE POLICY
We want your ritual to feel right from the first drop. If something isn't working for you, reach out — email us at hello@petalapothecary.com with your order number, and we'll make it right.
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WHOLESALE INQUIRIES
Want to bring a little wild-rooted magic to your shelves? We'd love to talk. Reach out and we'll share everything you need to carry Petal Apothecary in your store.